Breakout Session Tracks

Meet

Kick off Sunday afternoon by networking with your industry peers. Share product best practices and build your personal community. You’ll also be able to pre-book meetings with your customer success team and set up strategy meetings with product management leaders throughout the event.

Play

Experience the latest product innovations that you can bring back to your organization in this hands-on environment designed to allow to you direct access to our user experience and design teams. Then, celebrate your successful software deployments at our Customer Appreciation party on Monday evening.

Learn

Get one-on-one access to product experts. Our consultants, support and engineering teams will help you get the most out of your deployments. Attend in-depth sessions to gain greater insight on building surveying, capital planning, engineering information management, IoT remote monitoring, lease administration and accounting, maintenance management, space planning and scheduling, and more.

Please note: these sessions are subject to change.

EMS

Exploring Data to Reduce Your Real Estate Footprint
Adapt the physical workplace to meet the needs of your workforce. Find out how you can save your company thousands by introducing remote and hybrid workspaces. Let’s take a dive into the data that will help reduce how much you’re spending on real estate.

Working with Self-Service and Managed Video Conferencing
Meetings that require video conferencing (VC) are beginning to dominate large organizations. With EMS, users can book VC as a managed request or a self-service workflow via our Skype for Business and Exchange Room Integrations. Join us to see how organizations can enable these hybrid meetings to reduce administrative overhead, improve VC booking efficiency and improve user satisfaction.

Customizing Platform Services in EMS    
Many customers are getting the most out of EMS by developing their own custom applications, mobile apps, and integrations.  Join us to hear more about how these customers are using EMS Platform Services to support multiple end points and custom user experiences within their organizations

Using Effective Change Management for Implementation    
Change is common in higher education, whether as a result of external influences such as funding and regulation, or from internal forces, like instructional initiatives or student population changes. Make sure you're utilizing the correct processes and procedures when implementing new software to ensure sustainable change management.

How Universities Are Using EMS to Become a One-Stop-Shop for Their Campus Customers
Universities have multiple departments that can take advantage of EMS, from transportation and catering all the way to custodial and event planning. Learn how two customers are using EMS to integrate and streamline their processes - saving them time, money and resources.

7 Best Practices When Implementing Effective Office Hoteling    
Hoteling and hot desking have become a controversial topic as organizations continue to move toward flexible workspaces. After you’ve determined whether office hoteling is right for your company, it’s imperative to ensure that your new office strategy serves the needs of your employees. Ensure it's a positive change. Join us to learn the critical best practices you can’t ignore when implementing office hoteling and find out how flexible desk space can contribute to increased collaboration and lower real estate expenses.  

Automating Communication to Your Users    
Let EMS work harder so you don't have to with group notifications. In this session, learn how to use Group Notification Rules to send meeting reminders, surveys, invoices, parking/construction notices, service order reminders and more!

Best Practices on How to Train on EMS    
Learn best practices for how to provide a clearly defined process for keeping your team up to date inside EMS. In this session, we'll cover when to provide training, what types of training to provide and more.

Education Industry Overview and Product Roadmaps    
Join us for a detailed review of what we have accomplished with our FAMIS and EMS development roadmaps. We will also discuss plans for the coming year as we continue to develop customer-requested enhancements into our solutions. You'll hear from your peers to learn best practices in both EMS and FAMIS, as well as discover integration opportunities between your maintenance and classroom/event scheduling systems that can help you improve customer satisfaction and make your technicians more productive.

FAMIS

Education Industry Overview and Product Roadmaps    
Join us for a detailed review of what we have accomplished with our FAMIS and EMS development roadmaps. We will also discuss plans for the coming year as we continue to develop customer-requested enhancements into our solutions. You'll hear from your peers to learn best practices in both EMS and FAMIS, as well as discover integration opportunities between your maintenance and classroom/event scheduling systems that can help you improve customer satisfaction and make your technicians more productive. 

Roundtable Discussion: Discover the Value of FAMIS
With new features and functionality being added monthly, it's important to keep up to date on how FAMIS can increase efficiency on your team. Join us to discover some behind-the-scenes tips and tricks to help ensure you're getting the most value out of your FAMIS software. 

Maximizing State and Federal Funding with Grant Tracking     
Many research ideas and projects are funded by grants. It's critical that you keep track of where grant money is going and how it is being used day-to-day. Using the FAMIS grant tracking functionality, your organization can benefit from more efficient allocation planning, improved fund management for grants and better decision-making on complex reporting capabilities. 

FAMIS Utility Management to Reduce Costs    
Our FAMIS Utility Management tool tracks consumption and associated costs for any measurable utility. Join us to find out how users can access reporting to reduce their overall utility cost by 5% or more, based on usage and cost trends from month-to-month and year-to-year tracking.

In-Application Reporting and Analytics for Education and Corporate Real Estate     
We've been focused on making data pulling faster and easier. Join us to explore the new ways your team can access data from your CMMS and learn innovative ways you can use these reports to increase your organizational efficiency. We'll show you how to utilize Excel and Pivot tables, and provide an overview and demonstration of new capabilities in Accruent Analytics. 

Integrating Your Workplace Management System with Your Financial System    
Fine tune the way you manage your finances when you integrate your CMMS with your existing financial system. Discover reports that will save you time, resources and money.

Mobilizing Your Workforce    
Streamline your maintenance processes and improve accuracy by putting better field tools in your technicians' hands. Discover AppTree's tech-friendly mobile app and learn how FAMIS Cloud customers are creating, updating and completing work orders from mobile devices all over campus, both online and off. 

360Facility

In-Application Reporting and Analytics for Education and Corporate Real Estate     
We've been focused on making data pulling faster and easier. Join us to explore the new ways your team can access data from your CMMS and learn innovative ways you can use these reports to increase your organizational efficiency. We'll show you how to utilize Excel and Pivot tables, and provide an overview and demonstration of new capabilities in Accruent Analytics. 

Integrating Your Workplace Management System with Your Financial System    
Fine tune the way you manage your finances when you integrate your CMMS with your existing financial system. Discover reports that will save you time, resources and money.

Mobilizing Your Workforce    
Streamline your maintenance processes and improve accuracy by putting better field tools into your technicians' hands. Discover AppTree's tech-friendly mobile app and learn how customers are creating, updating and completing work orders from mobile devices for their campus or business, both online and off.

Lucernex

Panel Discussion: Top Real Estate Challenges    
In this panel discussion, we will discuss the top real estate challenges facing the industry, including initiatives and innovations, customer experience, supply chain and more.

Roundtable Discussion: The Good, the Bad and the Ugly of FASB Adoption    
This roundtable discussion will give you the opportunity to learn from Lucernex product experts and your peers. Discussion topics include: what retailers have done or are doing for FASB compliance, key learnings and what’s next.

Landlord/Sub-Lease Functionality and Best Practices    
Hear from The Home Depot on how they use the landlord/sub-lease functionality and what they’ve learned.

Rethinking Your Store in the E-Commerce Age    
Stores need to do more than they did five years ago. They need to be experiential, modern and a point of distribution, from supply chain to order online and pick-up to home-shipping. Find out how are retailers are going about planning and executing this dramatic shift.

Introduction to Intalytics and New Offerings in Market Planning    
Find out how Intalytics custom analytics are becoming the to answer the "where" question for real estate and how marketing anlytics are becoming the answer to "who."

Roundtable Discussion: Deep Dive into Lucernex Project Management
This roundtable discussion will give you the opportunity to learn from Lucernex product experts and your peers on brand management, capital improvement, and bid management.

Roundtable Discussion: Best Workflow Applications    
This roundtable discussion will give you the opportunity to learn from Lucernex product experts and your peers on workflows such as lease negotiations, managing renewals and more.

Maximizing Your Lucernex Investment    
In this session, our Lucernex experts will show you how to leverage some of the more advanced capabilities.

How Lucernex is Solving Business Challenges    
Hear from fellow Lucernex customers on how Lx has impacted their business as they share some of the unique ways they're using Lucernex to solve their business challenges.

Roundtable Discussion: Creating an Experience for Your Customers and Employees    
In this expert-led round table, our retail and corporate real estate customers will share how they are innovating and driving value for their customers and their employees in 2019 and 2020. 

Retail Industry Overview & Product Roadmap    
In this product state of the union, Accruent Retail experts will discuss industry trends and present a review of our retail solutions, including what's new and what's planned in the coming year. You'll also hear from your peers to learn best practices.
 

Maintenance Connection

Understanding How Integrated Solutions Improve Business Performance    
Companies today are challenged with stand-alone systems and departmental data silos that prevent them from maximizing their return on investment for many systems and software solutions. Software integration can facilitate data sharing that enables a single source of truth to eliminates silos. Gain the upper hand by integrating a variety of solutions to improve your overall business performance.

Solving the Unplanned Downtime Challenge    
According to a recent study by the Aberdeen Group, unplanned downtime costs industrial manufacturers an estimated $50 billion each year. Ranging from an estimated $10,000 to $250,000 per hour for industrial plants - the cost can be devastating. Unplanned downtime has always been one of the biggest challenges for manufacturing maintenance organizations. Learn how to form maintenance programs based on good data collection and analysis, and develop a proactive maintenance mindset that can substantially reduce unexpected outages and save your company millions of dollars.

Using Reporting and Analytics to Drive Manufacturing Improvements    
To be competitive in today's market, companies need to make quick, well-informed decisions. Reporting and analytics deliver the right information to the right individuals in the proper format at the appropriate time, and drive manufacturing improvements. Discover the keys to unlocking the power of reporting and analytics to facilitate manufacturing improvements.

Improving Labor Efficiency with Mobility    
A mobile Computerized Maintenance Management System (CMMS) delivers anywhere, anytime access to critical maintenance information. Based on a 2017 survey, 80% of organizations that actively use a mobile CMMS report strong improvements to labor efficiency. Find out how mobile solutions can improve your labor efficiency.

Benefiting from Optimized Inventory Management    
Companies lose money when they have unused parts just sitting in a warehouse. But parts that are unavailable when needed may have to be expedited, costing even more than necessary. Finding the right inventory balance can save companies significant costs. Learn how inventory control can be established with maximums and minimums, how barcode scanning can be used to identify parts taken out of inventory, and how automatic reorder points can be established to ensure that replacement parts are purchased.

4 Factors in Achieving Maintenance Program Success    
What does a strong maintenance program look like? With so many moving parts and a variety of tools available, maintenance success needs to start with an organizational mindset. While company goals and the ability to measure performance varies greatly, there are still four common factors that companies need to focus on when pursuing maintenance program success. Join us and find out what your maintenance program should look like. 

Establishing Valuable Maintenance Workflows    
A major element of maintenance success is a straightforward workflow that can be easily adopted across the organization. Maintenance workflows must address key functions from the initiating request to work order assignments through work completion and closeout. Learn key methods to implement workflows that deliver accurate maintenance data and drive labor efficiency.

Preventive Maintenance Best Practices    
"What are the steps to move from a reactive to proactive maintenance strategy? Learn how to utilize Maintenance Connection to build or improve your Preventive Maintenance (PM) program. We will cover how to: 
a) Create effective procedures
b) Add procedures directly to a work order 
c) Use procedures in preventive maintenance schedules
d) Auto‐assign procedures based on problem codes"

Panel Discussion: Reducing Maintenance Costs with a CMMS    
A CMMS can help reduce downtime, extend equipment life, improve scheduling and labor productivity, and deliver a number of other benefits, all of which contribute to reducing maintenance costs. Hear from a panel of CMMS customers on how they have lowered their maintenance costs and achieved key benefits.

Maintenance Connection Roadmap Priorities    
We will review the latest release and discuss the Maintenance Connection Roadmap priorities moving forward. We will outline some of the upcoming product plans, review feedback from our Maintenance Connection Customer Advisory Board and go over polling regarding your feedback on priorities and product direction. 

Meridian

Ensure Effective Change Control to Maintain Engineering Data Integrity    
Within facilities, small change projects are constantly taking place. Some of these changes are independent of each other while the majority overlap. This can cause challenges when keeping track of simultaneous revisions to as-built drawings. Without the proper software in place, overlapping changes and projects can be difficult to manage. In this session, we will discuss how an organization can preserve established control of engineering data changes by using highly configurable workflows in Meridian.

Realizing the Benefits of Using a Centralized EDM Solution for All Sites    
An organization's engineering information management requirements will impact the choice for a centralized or decentralized solution for all sites within an organization. When different sites are using multiple applications to keep track of their engineering documentation, it can make the managing and sharing of documents between sites difficult, error-prone, costly and less productive. Learn key methods for controlling access to engineering documentation across multiple sites and find new ways to create efficiencies in document sharing and collaboration across your organization.

Meridian Server 2019: Advanced Engineering Document Management     
Learn how to enrich your asset information platform with advanced capabilities and integrations through on-premise Meridian. Discover what's new in the latest release, including Autodesk 2019 Family support, up-to-date PDF renditions, create custom property pages and multi-language support.

Solving 5 Key Engineering Document Challenges for Asset Intensive Industries
Poor engineering information management can have significant consequences for asset-intensive industries. With the vast amount of information being shared, it can be extremely challenging to keep track of mission-critical engineering documentation throughout the entirety of the asset lifecycle, potentially leading to costly fines and incompliance with industry-specific guidelines and regulations. This session will reveal best practices for maintaining asset information throughout the asset lifecycle, share a vision for the future of asset information management (AIM) and explore methods to break down information silos to facilitate the documentation handover process between disparate departments and external contractors.

Improve Safety and Efficiency of Maintenance Teams in the Field with Meridian Mobile    
According to Information Security Buzz, 76% of workers are required to access their work documents away from the office. Before going on site, maintenance and operations teams typically need to predict which engineering documents and drawings they will need on site and then print out all relevant documents prior to a site visit. This process can waste valuable time, especially if the information turns out to be inaccurate or incomplete. The rise in popularity of mobile devices and global expansion of organizational operations have led to more organizations to demand mobile applications to increase safety and efficiency for team members in the field. This session will provide examples of how Meridian Mobile provides access to accurate asset information anytime, anywhere, and improves safety and data quality for all users in the field.

Ensure Accurate and Secure Engineering Documentation for Global Teams with Meridian Cloud    
The global process industry loses $20 billion annually due to unplanned downtime. It is has become increasingly clear that in order to survive in a competitive, fast-changing global industry, organizations are required to continually look for new ways to increase their operational efficiency. Encompassing engineering change management, release management, and handover management, Meridian Cloud empowers both new projects and renovations through its integration with Meridian Portal, allowing for easy collaboration with external contractors. Fully manage concurrent engineering across multiple projects for your internal and external engineering teams to ensure maximum visibility and increased efficiency.

Vision for the Future: Meridian
Get an exclusive preview of the Meridian product roadmap and learn about the exciting capabilities still to come.

Maximize Meridian with an Integrated Asset Information Platform    
The Meridian integration with our CMMS, Maintenance Connection makes it possible to link technical documentation created in the course of engineering change projects with assets maintained in the plant maintenance component of the Maintenance Connection. This offers operations, maintenance and engineering user's access to up-to-date asset information. Find out about the benefits of this integration during our session.

Unlock Meridian's Full Potential to Increase Your Return on Investment    
Discover the standard and custom-built training options available to help your use and manage Meridian. Whether you are currently implementing the solution or have you been using it for years, user education and training is key to the success of your Meridian investment. The Accruent Academy provides a robust training program for Meridian customers to increase customer confidence in the solution and accelerate user adoption.

Best Practices for Managing the Onset of New Documents when Opening a Facility    
When an organization opens a new facility, there are numerous documents that need to be managed properly. In this session, we will discuss best practices for document naming conventions, managing the handover process from EPCs and ensuring regulatory compliance

Breaking Down Information Silos in Higher Education Facilities
In the higher education industry, information silos between disparate departments can make it extremely difficult to know if someone is working from the correct version of an engineering document or drawing. Organizations need a central repository for all of their engineering information to optimize their information sharing both externally and internally between departments. In this session, we will discuss how Meridian manages change through robust workflow capabilities, provides business-critical integrations and ensures 24/7 access to accurate engineering information.

Verisae

How to Move From Reactive to Proactive Maintenance
Many organizations struggle with keeping ahead of their reactive maintenance needs and feel like they are constantly fighting fires rather than thinking strategically about their maintenance needs. In this session, Coborn's will share how they use vx Observe to remote monitor their critical equipment in their stores to avoid product loss, gain efficiencies and cut costs. 

How to See the Most Return on Investment From Your CMMS Data    
Retailers who use a CMMS solution can struggle with knowing what data to track, how to keep it up to date and how to utilize it to make better business decisions. In this session, we will discuss the challenges Walgreens experienced with their data and their journey to find a solution. 

Panel Discussion: Facilities and Operations     
In this panel discussion, we will walk through data use, retail trends and service provider compliance, as well as challenges that businesses are facing in 2019. This session will be moderated by Robert Abdul, Accruent’s Retail GM.

How to Strategically Partner with your Service Providers and Better Manage Contract Compliance    
Strategically partnering with your service providers and managing your contracts and agreements are key to running a successful maintenance operation. In this session, Bruce Paulson will walk us through some key best practices and tactics to better manage these relationships and contracts.

Driving Lease Validation Through Your CMMS    
Driving Lease Validation Through Your CMMS is an important aspect of saving money between your real estate and facilities teams. During this session, our products team will walk you through how to validate your leases through your CMMS.

Building an Asset Registry Through Mobile Surveying    
By strategically utilizing data from both your CMMS and Capital Planning solutions, you can build an asset registry while performing mobile surveys. In this session, we will walk through what this looks like and how to you can drive value from your solutions today.

Strategically Pairing Project Management and Facilities Management to Drive Value for Your Business    
When our customers are able to utilize maintenance and project management data, they can drive additional savings and efficiencies for their business. These efficiencies can range from ensuring certain work orders roll under the correct budgets to gaining additional revenue weeks in a project plan. In this session, we will walk through what our customers can expect when taking advantage of this data.

Asset-Level Management Best Practices     
By better utilizing asset-level management across your enterprise, you can save thousands of dollars per year, per site. Our experts and Shelley from Whole Foods Market will walk you through how to input this data, when to asset tag, what to track/target first for immediate savings and what you can do in the meantime to make data collection easier.

Roundtable Discussion: Creating an experience for your customers and employees    
In this expert-led round table, our retail and corporate real estate customers will share how they are innovating and driving value for their customers and their employees in 2019 and 2020. 

Retail Industry Overview & Product Roadmap    
In this product state of the union, Accruent Retail experts will discuss industry trends and present a review of our retail solutions, including what's new and what's planned in the coming year. You'll also hear from your peers to learn best practices.

VFA

Get More Out of Your Assessments    
Learn how you can include more data in your capital planning, including data from green building, energy, non-structural seismic, OSHA and equipment inventory assessments.  Use these additional assessments to create a more inclusive capital plan.  

Case Study: City of Alexandria    
Knowing the condition of your facilities is only the first step. In this session, we'll explore the processes and associated tools used by the City of Alexandria Department of General Services. Learn how they identified their need for condition data, justified a property tax increase to the city council and executed against an increased capital project workload.

Developing a Strategic Framework for Capital Planning    
By starting with the concept of a strategic framework, you can ensure that all your capital planning decisions support an overall objective. We'll share best practices for maintaining data to help you ensure data vitality in between five-year assessment cycles.