Insights Virtual US

Insights 2020 Nashville is Moving to a Virtual Event Experience

 Every year we count down to our annual Insights conference. It is our opportunity to share best practices, network, launch exciting new product updates and have some fun! But given the evolving challenges due to COVID-19, we believe that the best way to safely engage our community is through a digital event experience.     

We will be introducing dates for our virtual experience, Accruent Insights Virtual 2020, in a few weeks. We are designing this event to be an innovative, interactive experience with keynotes, networking, training and the ability to register for hands-on digital labs. The main sessions will be free of charge, with in-depth product training available for a fee. 

Stay tuned for additional updates and registration details. We have collected answers to frequently asked questions below.   


All current registrants will receive a full refund.    

If you paid: 

  • Payment by Credit Card – Accruent will issue a refund to the credit card used to pay at time of registration by May 15, 2020. 
  • Payment bCheck – Upon receipt of your W-9 to [email protected], a check will be issued and mailed within 21 days. 

If you have already made a reservation at the Gaylord Opryland using the booking link for Accruent Insights 2020 – the hotel will automatically cancel this reservation and send an email to confirm.

If you have any questions or did not book via the Accruent link, please contact the hotel directly to cancel your reservation at 615.889.1000

We will share updated information including new event date as soon as we have rescheduled to a digital format. We understand that spending three days on your computer for a virtual event is not feasible and as such, we will be breaking up the different aspects of the event into short 2 to 3-hour virtual segments that you can attend live. Some sessions will also be available for replay at your leisure.   

Yes! We are working hard to deliver as many aspects of an in-person event as possible to ensure you do not miss out on any of the valuable content that will help you accelerate your business 

Mark your calendars for October 17-20, 2021 in San Antonio, TX!  We are excited to have everyone back together in person next year.